Basic Fixes
- Switch to Wi-Fi: Some MMS files might require fast internet speeds because of their file size. So we suggest switching to Wi-Fi.
- Force quit and relaunch the Messages app: This will give the app a fresh start if it has been running in the background.
- Update or reinstall the Messages app: Install the new version of the Messages app on your Android phone to get rid of bugs or glitches.
Fix 1: Enable Auto-Download MMS Option
Is Google Messages failing to download MMS messages automatically? That could happen if you’ve mistakenly disabled the auto-download MMS feature. Here’s how you can enable it.
Open the Messages app > Profile icon > Settings > Advanced > Enable Auto-download MMS.
Fix 2: Enable Background Data Usage for the Messages App
Google Messages may have trouble downloading MMS messages if you’ve imposed background data restrictions on the app. Here’s how to change that.
Open Messages app info > Mobile Data > Allow background data usage.
Fix 3: Clear App Cache
Google Messages saves cache files to improve app performance on Android. However, these cache files can occasionally become problematic, causing some app features to stop working. Thankfully, Android makes it relatively simple to delete the redundant app cache.
Open Messages app info > Storage > Clear cache.
Fix 4: Reset APN Settings
Misconfigured APN (Access Point Name) settings can also prevent apps from connecting to the internet and cause such problems. A quick way to fix incorrect APN settings on Android is to reset them. Here are the steps for the same.
Step 1: Open Settings > Connections > Mobile Networks.
Step 2: Tap on Access Point Names.
Step 3: Tap the three vertical dots menu icon at the top right corner and then select Reset to default.
Step 4: Select Reset to confirm.
Fix 5: Reset Network Settings
If none of the solutions have worked, we suggest to reset the network settings on your Android phone.
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Last updated on 09 August, 2024
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